Set up Cross River

IMPORTANT: SMS validation retirement

3min

Short-term action plan

Create a new account

For US phone numbers, see the new verification procedure.

For non-US phone numbers, the procedure has not changed.

Login

Cross River is switching users to an authenticator app and will update here when it's done.

The update is done.

If you have questions, open a ticket in Cross River ServiceNow. Add the subject Account login issue.

Long-term action plan

Once our long-term solution is in place we will publish updates on this page.