SSO configuration
Cross River offers you the option to access Cross River applications with your own SSO (Single Sign On) login system. Benefits of SSO include a more seamless and cohesive user experience, as well as higher levels of security.
We support both OIDC and SAML configurations.
These instructions explain how to configure SSO on the Cross River side. You also need to configure this SSO connection on your specific identity provider side, for example, EntraID.
Your Org Management Admin user configures SSO on the Cross River side.
If the option for SSO Settings appears on the navigation of the Org Management screen SSO is enabled for your organization. If SSO is not enabled, open a support ticket using Cross River ServiceNow.
Configures your SSO connection as follows:
Click SSO in the navigation pane.
The SSO Configuration Panel opens. Select which type is required: OIDC or SAML. Fill in the fields on the page and click Save.
Scroll down to see required details for configurations on the Identity Provider side. Take note of these details.
Submit a support ticket to request your detailed guide to configuring SSO in common identity providers.