Payments
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APIs
Return reject
4 min
this endpoint is strictly used to reject a return requests for inbound instant payments this endpoint is only used to reject paymenttype returnrequest it cannot be used for rejecting any other types of payments this action can also be done via return requests docid\ vrbjrchnvqf5kqizxzloe in cos explorer sla for inbound return request response inbound return requests must be approved or rejected within the following service level timelines, based on the payment rail fednow a response is required by the end of the next business day after the return request is received rtp if the original credit transfer was a standard payment response is required within 10 business days of receiving the return request if the original credit transfer was initiated through a request for payment (rfp) response is required within 20 business days of receiving the return request failure to respond within these slas will result in automatic rejection of the inbound return request important note on fraud related return requests any incoming return request with a reason code of frad (fraud) will be reviewed by cross river and cannot be actioned directly by the partner cross river will evaluate the request and determine next steps internally