Webhook events: Customer management

common events when you work with cross river customer management, you register for specific webhook events list which have a specific event formats accounts, cards and payments this table presents common customer management webhook events that are described in detail below event name description related endpoints webhook events customer management /#corecustomeronboarded new customer was onboarded add customer webhook events customer management /#corecustomeraddressadded customer address was added add address webhook events customer management /#corecustomerphoneadded customer phone number was added add phone webhook events customer management /#corecustomeridentificationadded customer identification was added add id details webhook events customer management /#corecustomeremailadded customer email was added add email webhook events customer management /#corecustomerofacchanged customer ofac status changed add customer webhook events customer management /#corecustomerpepscanchanged customer pep scan status changed add customer webhook events customer management /#corecustomernamechanged name on the customer record changed update name docid\ ozgr8jg6o3ebhmiefcoic event examples core customer onboarded sample event { "id" "97b574c2 08d4 42c6 884c b2e201267681", "eventname" "core customer onboarded", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 393+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06" ], "details" \[ { "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06", "clientidentifier" "35ba6120 f860 4caa 9479 b5aaebeca49d" } ] } core customer address added sample event { "id" "6d147ea6 2628 461f 9aa6 b2e20126769e", "eventname" "core customer address added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 483+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/addresses/e30bd094 54c9 4388 a8ca b2e201266e0b" ], "details" \[ { "addressid" "e30bd094 54c9 4388 a8ca b2e201266e0b", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] } core customer phone added sample event { "id" "27834c98 9474 4298 bd2c b2e20126767f", "eventname" "core customer phone added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 383+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/phones/c46bd68a 8c07 4548 b229 b2e201266e1e" ], "details" \[ { "phoneid" "c46bd68a 8c07 4548 b229 b2e201266e1e", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] } core customer identification added sample event { "id" "431a3c49 429f 4001 a1fc b2e201267683", "eventname" "core customer identification added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 483+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/identifications/6420d9e4 3abe 4be5 ae19 b2e201266e14" ], "details" \[ { "identificationid" "6420d9e4 3abe 4be5 ae19 b2e201266e14", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] } core customer email added sample event { "id" "3d862cdc 5fc7 45c4 b40d b2e20126769b", "eventname" "core customer email added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 483+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/emails/7ba8f19d f224 4e83 926e b2e201266e0f" ], "details" \[ { "emailid" "7ba8f19d f224 4e83 926e b2e201266e0f", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] } core customer ofac changed sample event { "id" "0c4a210c 43f5 4caf a534 b390008c415c", "eventname" "core customer ofac changed", "status" "pending", "partnerid" "1101a33d fbd9 4b9e b169 b29500f12407", "createdat" "2025 11 09t03 30 39 25 05 00", "resources" \[ "core/v1/cm/customers/7e9e1ab8 3416 47b1 921f b390008c30ef" ], "details" \[ { "customerid" "7e9e1ab8 3416 47b1 921f b390008c30ef", "ofacbefore" "pending", "ofacafter" "clear", "clientidentifier" null } ] } core customer pepscan changed sample event { "id" "05817022 32e5 4ea2 bcdc b390008c415c", "eventname" "core customer pepscan changed", "status" "pending", "partnerid" "1101a33d fbd9 4b9e b169 b29500f12407", "createdat" "2025 11 09t03 30 39 247 05 00", "resources" \[ "core/v1/cm/customers/7e9e1ab8 3416 47b1 921f b390008c30ef" ], "details" \[ { "customerid" "7e9e1ab8 3416 47b1 921f b390008c30ef", "pepscanbefore" "pending", "pepscanafter" "clear", "clientidentifier" null } ] } core customer name changed sample event { "id" "54b8d91e f439 4063 b71f b39000927023", "eventname" "core customer name changed", "status" "pending", "partnerid" "1101a33d fbd9 4b9e b169 b29500f12407", "createdat" "2025 11 09t03 53 09 877 05 00", "resources" \[ "core/v1/cm/customers/7e9e1ab8 3416 47b1 921f b390008c30ef" ], "details" \[ { "customerid" "7e9e1ab8 3416 47b1 921f b390008c30ef", "clientidentifier" null } ] }