Sending and Receiving Files

Unicorn uses SFTP to enable customers to upload their payment instruction files and receive the reports. Each customer will receive a unique SFTP location for upload and download.

To access the Unicorn SFTP

  1. Set up SFTP with Cross River.

  2. Access your SFTP folder using the credentials and information you receive from your Relationship Manager.

Upload your files to CR

See here for how to prepare your files.

View the files sent to you by CR

See here for an explanation of the files created by Unicorn.

You can reach out to Unicorn support for any questions.

File Processing

Unicorn checks for new input files every 30 minutes. Acknowledgment files containing initial processing information are normally available within minutes.