Find a subledger
What you will learn
✅ How to find a specific subledger in COS Explorer
Learn about Subledgers.
Learn about Accounts.
Before you begin
Make sure you have:
- If you have the subledger account number, that is all you need
- If you do not have the account number, have some identifying information about the account such as:
- Your partner name in COS
- COS account product name
- Master account number
- Title on the subledger
Process overview
Once a subledger is created, you can use COS Explorer filters to search for a specific subledger account. Once you've found the subledger, you can view information about it, and see data about account activity.
To find a card token go to Deposit Sub Ledgers under Core.
If you have the subledger account number, enter it in the Navigate by ID ... field in the filter pane on the right and click the arrow. If the account number is correct, the Account Details screen for that account appears.
If you don't have the account number, add information in any other fields that will help you find the payment.
Change the date in the From field to some date before the account was created.
At the very bottom of the filter pane, click Apply. The results appear.
If you get no results, verify the date span is big enough to include the payment you are looking for.
If you still get no results, verify that the other information is correct.
If you searched on other values and not the account number, you'll have to look at all the accounts returned by the search to identify the one you want. Use more details in the filter to refine your search.
To view account details
In the search results, click the account number. The Sub Ledger Details screen opens.
See the master account balance on the right.
Scroll down the page to see specific information about the account.
What happens next
From the Sub Ledger Tasks menu on the side of the Sub Ledger Details screen you can choose from a variety actions and views, including:
- Deposit or withdraw funds
- Close the account
- Create an alert
- View:
- Account configuration
- Tags
- History
- Notes