Wires FAQ
Wires – Frequently Asked Questions
This section answers common questions about sending and receiving wires through Cross River, routing details, cutoff times, internal transfers, error handling, and compliance checks.
What are wire transfers? Wire transfers let you send or receive domestic and international payments via Fedwire®. Funds usually post the same day and are trackable with an IMAD number.
How are international wires handled? Cross River uses a domestic intermediary bank for USD international wires. Contact the beneficiary bank for proper instructions.
What wire services are supported? Outbound wires, inbound wires, drawdown requests/responses, and full Fedwire® support.
How do outbound and inbound wires work?
- Outbound: Funds post to your account, pass OFAC checks, enter a Fed batch, and trigger a webhook once completed.
- Inbound: Funds post to your account; successful postings trigger a webhook; failed postings return to the originator.
What types of wire messages exist? Transfers (domestic/international), service messages (informational), and reversals.
Are wires verified or authorized? Yes. Certain amounts or origination methods require approval via COS Explorer with 1–2 approvers; not available via API.
When are wires processed and funds available? Processing occurs Mon–Fri, 9:00 PM (previous day) – 7:00 PM ET. Funds post upon completion; holds after 3:00 PM ET may release next business day.
Why might a wire be on hold? Holds can occur due to OFAC matches, beneficiary mismatches, duplicates, international indicators, insufficient funds, callbacks, or missing Travel Rule info.
How can I track a wire? Use the Fedwire® IMAD number and webhook events for real-time updates.
Why was my wire held for missing originator information?
The Bank Secrecy Act Travel Rule requires information identifying the sender to travel with the payment on transfers of $3,000 or more. Best practice is to always supply the originator's name, a complete address and the account number, even though the schema lists them as optional. See Wire holds - Travel Rule.
For more information, please visit our wires pages.