FAQ
Webhooks - COS
webhooks – frequently asked questions this section answers common questions about webhooks what webhook events are available? for accounts, card issuing, customer management and payments events refer to webhook events list why is my webhook status suspended ? suspended status means that we could not successfully deliver an event to one of your registrations what is the retention period of webhooks? currently there is no limitation to the retention period what is the maximum number of resources included in a single webhook event? 50k for events received in basic format 1k for events in extended format how are webhook failures handled? after a delivery failure, cos will retry 3 additional times after approximately 30 60 seconds before your registration updates to a suspended status if we still can't deliver the event after several retries, its registration status changes to suspended and we start to queue all your events for your registration no further attempts are made to deliver previous or future events until your registration returns to an active status what is the ip address from which cos webhooks are sent? for sandbox it is 66 206 202 40 and for production it is 66 206 202 41