---
title: Manage reversal flow
slug: tutorials/cos-explorer/ach/manage-reversal-flow
docTags: 
createdAt: 2025-08-24T12:25:50.719Z
---

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## What you will learn

✅ How to perform ACH reversals in COS Explorer

You can also use the [Reversals](docId\:vzl0bctqLshMKGDQ13zjT) endpoint to perform this task via API.

:::hint{type="info"}
Learn about [ACH](docId:3tt7a4nY2fyVMzEEmFwUt).
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## Before you begin

- Make sure you have [COS Explorer access](docId\:JwSEUG3ELF_gXLhy6T9KI) .

## Process overview

To reverse an ACH payment, first [find the payment](docId\:mao_VwziURvXCAdtGpPOw) in the database. Review it to be sure the payment meets the requirements for a reversal. If it does, you can reverse the payment.

Learn more about [ACH reversals](docId\:Jb5sWmyqlTTdp8VQvsuIp).

## To reverse a payment

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Go to the **Payment Details** page of the ACH payment you want to reverse.
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Confirm that the payment matches these values:
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- **Type:** Origination
- **Direction:** Outbound
- **Status:** Completed
- **Service:&#x20;**&#x53;ameDay or Standard ACH
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Click **Create Reversal** in the **Payment Actions** pane.
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From the **Reason** drop-down list, select the appropriate reversal reason.
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Click **Submit**.
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## What happens next

When you submit the reversal request, the system creates a reversal entry in **Payment History**. The system transmits the request to the receiving financial institution (RDFI) to debit or credit the receiver’s account, depending on whether the original transaction was a Push or Pull. The status of the payment changes to **Hold**.

When the reversal succeeds, the status of the payment changes to **Complete**.

