Manage reversal flow

what you will learn ✅ how to p erform ach reversals you can also use the reversals endpoint to perform this task via api if you are new to ach we recommend you read the ach before starting this tutorial before you begin make sure you have cos explorer access process o verview to reverse an ach payment, first find ach payment in the database review it to be sure the payment meets the requirements for a reversal if it does, you can reverse the payment learn more about returns and reversals to reverse a payment go to the payment details page of the ach payment you want to reverse confirm that the payment matches these values type origination direction outbound status completed service sameday or standard ach click create reversal in the payment actions pane from the reason drop down list, select the appropriate reversal reason click submit what happens next when you submit the reversal request, the system creates a reversal entry in payment history the system transmits the request to the receiving financial institution ( {{rdfi}} ) to debit or credit the receiver’s account, depending on whether the original transaction was a push or pull the status of the payment changes to hold when the reversal succeeds, the status of the payment changes to complete