API tutorials
Instant payments
Fraud reporting
each instant payment network has specific requirements for reporting suspected fraud, with its own criteria for what qualifies as reportable fraud you must notify cross river about any suspected fraudulent transaction reporting procedure for all instant payment networks, if an activity meets the network's definition of a fraudulent payment (outlined below in docid\ sk9maqg4fas9oebyqgmwp ), you must notify cross river as follows send an email to mailto\ iprops support\@crossriver com with at least the following information, per payment network true 192,192,192 unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type if warrented according to the outlined docid\ sk9maqg4fas9oebyqgmwp thresholds , send an incident report to mailto\ unusualactivityreferrals\@crossriverbank com?subject=incident report form for suspicious instant payment reportable transfer use the docid\ sk9maqg4fas9oebyqgmwp incident report submission incident reporting thresholds partners must escalate the following unusual activity to cross river bank (crb) via an incident report (ir) criminal violations involving insider abuse of any amount criminal violations of $5,000 or more when a suspect can be identified criminal violations of $25,000 or more, regardless of whether a suspect is identified transactions aggregating $5,000 or more, if the partner knows, suspects, or has reason to suspect that the transaction may involve money laundering or other illegal activity is designed to evade the bsa or its regulations lacks a clear business purpose or is inconsistent with the customer’s expected activity, with no reasonable explanation after reviewing available facts incident reporting process as a partner, maintain a documented incident reporting process to notify cross river of potentially unusual or suspicious activity escalate any unusual activity within 5 days of detection by submitting a crb incident report to include any relevant supporting documentation in your report timely reporting is critical to ensure compliance and mitigate financial crime risks incident report template download our ms word incident report template as an example network reporting requirements each instant payments network has explicit reporting requirements fednow summary if a funds transfer made through the fednow network is later identified as potentially fraudulent, you as a cross river partner must report it to cross river, enabling us to notify fednow the fednow service requires participants to report reportable transfers sent over the network a reportable transfer is defined as 661 unhandled content type you must ensure compliance with this requirement by reporting any reportable transfers to cross river, regardless of whether you are the sender or receiver of the transfer the clearing house (rtp) summary you as a cross river partner must report to cross river any funds transfer using the rtp network that a network user learns afterwards was not authorized by the sender, so we can notify the clearing house we will request that the funds receiver return the funds, flagging the request as due to suspected fraudulent activity under the clearing house (tch) rtp operating rule ii g 2, participants must report fraudulent activity involving the rtp system to tch and the other participant involved, following the rtp technical specifications and risk management and fraud control requirements section 5 of the risk management and fraud control requirements states 661 unhandled content type a fraudulent rtp payment is a payment the sending participant determines was unauthorized by the sender ("unauthorized payment") based on an investigation of how it was initiated a payment authorized by the sender but induced under false pretenses does not qualify as an unauthorized payment under this rule you must report any suspected unauthorized rtp payments to cross river we take the necessary steps, including notifying the receiving participant and submitting a request for return of funds message with the "frad" reason code to request a return your timely reporting ensures compliance with tch rules and facilitates an efficient fraud response crnow ( cross river partner network transfers ) summary you as a cross river partner must report any funds transfer made through cross river's crnow network that is identified as fraudulent or unauthorized cross river’s procedures require participants to report fraudulent activity involving the crnow system a fraudulent crnow payment is defined as 661 unhandled content type you must ensure timely reporting of such transactions to cross river fednow fraudclassifer model type codes true 132,132,132,132,133 unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type