Initial access registration

if you are trying to access cos explorer, go to cos explorer first time access docid\ jwseug3elf gxlhy6t9ki register in the authentication server once you are onboarded into the cross river system you need to register in our authentication server, identity server , to access cross river applications you fill in an enrollment form from your where you specify at least 2 admin users for your organization, including their names, ph one numbers, and email addresses these organization admins can then create and manage docid 6au9hhozi9zoprzmpvpuo the rest of your organization's users if you are using the sandbox environment, you'll need to repeat this process if you need to access the production environment your users can use the same email/username for both environments we recommend using a different password for each the identity server endpoints are sandbox https //idptest crbcos com/account/login https //idptest crbcos com/account/login production https //idp crbcos com/account/login https //idp crbcos com/account/login important ip allowlisting identity server ip addresses are 172 67 26 222 104 22 40 134 104 22 41 134 organization management portal address 66 206 202 116 the server is proxied via cloudflare you can allow these fqdns idptest crbcos com idp crbcos com before you begin verify that you received a welcome email from crossriver do not reply\@crossriver com with a link to create your cross river account if you don't see the welcome email in your inbox, check your spam or blocked mail folders prepare multifactor authentication (mfa) to protect your identity, your account and information, you must sign in with multifactor authentication set up your authenticator app to be able to complete the registration process and to be able to login in the future if you don't already have an authenticator app on your device, you need to install one for both android and ios, we recommend using one of these apps google authenticator microsoft authenticator initiate registration when you click the create your cross river account link in the welcome email, the login wizard opens in a browser if you leave the wizard at any time, click the link in the email to go back to where you left off navigate through the wizard, following the instructions there in step 2 of 5, note that if you are using a us domestic phone number for sms messages you need to confirm your phone number and give consent to receive an sms message in step 4 of 5, if you prefer to manually enter a key instead of using the displayed qr code click show key under the qr code an alphanumeric string appears below the code this is the key in your authenticator app, enter the key as the secret for this connection be sure the connection has a meaningful name if you plan on using more than one environment, check that the name mentions the environment of that connection for example, cross river sandbox open the connection to generate a 6 digit code to enter in the wizard note that step 5 of 5, recovery codes, times out after 10 minutes you can only download the recovery codes once log in to a cross river application when you complete your initial login, you'll be redirected to the app you started with to access the application after that, navigate to the application url and log in with your email address and password support email customer support\@crossriver com mailto\ customer support\@crossriver com