---
title: COS Explorer
slug: ops-and-admin/cos-explorer
description: Discover COS Explorer, a comprehensive web UI tool for managing banking operations in the Cross River operating system.
docTags: 
createdAt: 2025-08-19T09:25:26.315Z
---

## What is COS Explorer

COS Explorer is a web console that helps you manage banking activities in the Cross River system. With COS Explorer, you can:

- Create and manage customer records
- Handle account details
- Process and verify payments
- Complete routine tasks without relying on Cross River Operations

The COS Explorer web console has both sandbox and production versions.

For more information on how to become a Cross River Partner, please reach out to your Partnership Manager or send an email to [clientmanagement@crossriver.com.](mailto\:clientmanagement@crossriver.com)&#x20;

## Access and user management

- You [provide](docId\:pd0J5p2HwghkS-Jt9JrLy) a list of static IPs to be whitelisted/allowlisted and specify 2 people to be your organization admin users.
- Your organization admins [create and manage](docId\:Ky3rxaooJJDsyQmVmfD6P) the rest of your organization's users.

## COS Explorer URLs

Production: [https://api.crbcos.com/explorer2/](https://api.crbcos.com/explorer2/)

Sandbox: [https://sandbox.crbcos.com/explorer2/](https://sandbox.crbcos.com/explorer2/)

## Learn more

- ****[COS Explorer IP whitelist](docId\:YP_CZ44UkO-F5j5wESCav)&#x20;
- [COS Explorer organization access](docId\:pd0J5p2HwghkS-Jt9JrLy)&#x20;
- ****[COS Explorer first-time access](docId\:JwSEUG3ELF_gXLhy6T9KI)&#x20;
- [COS Explorer access troubleshooting](docId\:BoVOPz7Pdg2zUCg19UaMc)&#x20;
- [COS Explorer user management](docId\:Ky3rxaooJJDsyQmVmfD6P)&#x20;

## Tutorials

:::Iframe{iframeHeight="0" code="<div class=&#x22;v-spacing-fix&#x22;><div class=&#x22;v-spacing-fix&#x22;><h2 class=&#x22;h2 mt-10&#x22;>Customer management</h2>&#xA;<p class=&#x22;ab-paragraph w-full mt-2 leading-7 break-words text-gray-600 dark:text-gray-300&#x22;></p></div>&#xA;<div class=&#x22;products-grid&#x22;>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/customer-management/create-customer&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-o9BonA46d9Pgd2dY1gYck-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Create customer</h4><p></p></div>&#xA;        </div></a>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/customer-management/find-a-customer&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-o9BonA46d9Pgd2dY1gYck-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Find a customer</h4><p></p></div>&#xA;        </div></a>&#xA;      </div>&#xA;<div class=&#x22;v-spacing-fix&#x22;><h2 class=&#x22;h2 mt-10&#x22;>Accounts</h2>&#xA;<div class=&#x22;products-grid&#x22;>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/accounts&#x22;><div class=&#x22;category flex items-center v-spacing-fix-horiz&#x22;>&#xA;      <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-_o_Bkd0oifF7sIa9NS_d9-20240910-163105.png&#x22;/></div>&#xA;      <div><h4>Accounts</h4></div>&#xA;    </div></a>&#xA;    </div> &#xA;<div class=&#x22;v-spacing-fix&#x22;><h2 class=&#x22;h2 mt-10&#x22;>Instant payments</h2>&#xA;<p class=&#x22;ab-paragraph w-full mt-2 leading-7 break-words text-gray-600 dark:text-gray-300&#x22;></p></div>&#xA;<div class=&#x22;products-grid&#x22;>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/instant-payments/send-an-instant-payment&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-U3JmJpNNkm4VJ_aaIqQ-J-20240910-163105.png&#x22;/></div>&#xA;            <div><h4>Send an instant payment</h4><p></p></div>&#xA;        </div></a>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/instant-payments/find-an-instant-payment&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-U3JmJpNNkm4VJ_aaIqQ-J-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Find an instant payment</h4><p></p></div>&#xA;        </div></a>&#xA;        <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/instant-payments/manage-return-flow&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-U3JmJpNNkm4VJ_aaIqQ-J-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Manage return flow</h4><p></p></div>&#xA;        </div></a>    &#xA;      </div> &#xA;  <div class=&#x22;v-spacing-fix&#x22;><h2 class=&#x22;h2 mt-10&#x22;>International payments</h2>&#xA;<p class=&#x22;ab-paragraph w-full mt-2 leading-7 break-words text-gray-600 dark:text-gray-300&#x22;></p></div>&#xA;<div class=&#x22;products-grid&#x22;>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/international-payments&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-RMUoFxLXnzLTHXVyTmPd0-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Send an international payment</h4><p></p></div>&#xA;        </div></a>&#xA; </div>&#xA;<div class=&#x22;v-spacing-fix&#x22;><h2 class=&#x22;h2 mt-10&#x22;>ACH</h2>&#xA;<p class=&#x22;ab-paragraph w-full mt-2 leading-7 break-words text-gray-600 dark:text-gray-300&#x22;></p></div>&#xA;<div class=&#x22;products-grid&#x22;>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/ach/send-an-ach&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-NDnV6bvaWMtbhT250MdPS-20240910-163105.png&#x22;/></div>&#xA;            <div><h4>Send an ACH</h4><p></p></div>&#xA;        </div></a>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/ach/cancel-an-ach&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-NDnV6bvaWMtbhT250MdPS-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Cancel an ACH</h4><p></p></div>&#xA;        </div></a>&#xA;   <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/ach/find-ach-payment&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-NDnV6bvaWMtbhT250MdPS-20240910-163105.png&#x22;/></div>&#xA;            <div><h4>Find ACH payment</h4><p></p></div>&#xA;        </div></a>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/ach/manage-reversal-flow&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-NDnV6bvaWMtbhT250MdPS-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Manage reversal flow</h4><p></p></div>&#xA;        </div></a>&#xA;      </div>         &#xA;<div class=&#x22;v-spacing-fix&#x22;><h2 class=&#x22;h2 mt-10&#x22;>Wires</h2>&#xA;<p class=&#x22;ab-paragraph w-full mt-2 leading-7 break-words text-gray-600 dark:text-gray-300&#x22;></p></div>&#xA;<div class=&#x22;products-grid&#x22;>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/send-a-wire&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Send a wire</h4><p></p></div>&#xA;        </div></a>&#xA;        <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/find-a-wire&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Find a wire</h4><p></p></div>&#xA;        </div></a>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/cancel-a-wire&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Cancel a wire</h4><p></p></div>&#xA;        </div></a>&#xA;     <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/investigation-requests&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Investigation requests</h4><p></p></div>&#xA;        </div></a>&#xA;	<a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/originate-drawdown&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Originate drawdown</h4><p></p></div>&#xA;        </div></a>&#xA;     	<a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/authorization&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Authorization</h4><p></p></div>&#xA;        </div></a>     &#xA;      <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/return-requests&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Return requests</h4><p></p></div>&#xA;        </div></a>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/wires/create-payment-template&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-9dZtlvnk67xpXiqrZ09Sr-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Create payment template</h4><p></p></div>&#xA;        </div></a>&#xA;        </div> &#xA;<div class=&#x22;v-spacing-fix&#x22;><h2 class=&#x22;h2 mt-10&#x22;>Book transfer</h2>&#xA;<p class=&#x22;ab-paragraph w-full mt-2 leading-7 break-words text-gray-600 dark:text-gray-300&#x22;></p></div>&#xA;<div class=&#x22;products-grid&#x22;>&#xA;    <a href=&#x22;https://docs.crossriver.com/tutorials/cos-explorer/book-transfer&#x22;><div class=&#x22;category flex items-center&#x22;>&#xA;          <div class=&#x22;product-logo&#x22;><img src=&#x22;https://archbee-image-uploads.s3.amazonaws.com/jFSTOPEggK3MxFb9qn5GS-_o_Bkd0oifF7sIa9NS_d9-20240910-163105.png&#x22;/></div>&#xA;          	<div><h4>Book transfer</h4><p></p></div>&#xA;        </div></a>		&#xA;  </div></div>"}

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