Initial access registration

if you are trying to access cos explorer, go to docid\ jwseug3elf gxlhy6t9ki register in the authentication server once you are onboarded into the cross river system you need to register in our authentication server, identity server , to access cross river applications you fill in an enrollment form from your where you specify at least 2 admin users for your organization, including their names, ph one numbers, and email addresses these organization admins can then docid 6au9hhozi9zoprzmpvpuo the rest of your organization's users if you are using the sandbox environment, you'll need to repeat this process if you need to access the production environment your users can use the same email/username for both environments we recommend using a different password for each the identity server endpoints are sandbox https //idptest crbcos com/account/login production https //idp crbcos com/account/login important ip allowlisting identity server ip addresses are 172 67 26 222 104 22 40 134 104 22 41 134 organization management portal address 66 206 202 116 the server is proxied via cloudflare you can allow these fqdns idptest crbcos com idp crbcos com before you begin verify that you received a welcome email from crossriver do not reply\@crossriver com with a link to create your cross river account if you don't see the welcome email in your inbox, check your spam or blocked mail folders i nitial login open the welcome email and click create your cross river account the login wizard opens in a browser if you leave the wizard at any time, click the link in the email to go back to where you left off the terms and conditions screen opens step 1 of 5 read through the terms and conditions if you agree, select accept , and click next step 2 of 5 choose how you want to receive your verification code sms whatsapp if you are using a us domestic phone number, enter your phone number and confirm that you consent to receive sms messages click next in the login screen, enter the code and click verify code you can switch between sms and whatsapp from the login screen step 3 of 5 create your password enter a password that meets the on screen requirements enter the password again click create password configure multifactor authentication (mfa) to protect your identity, your account and information, you must sign in with multifactor authentication set up your authenticator app to continue the registration process and to be able to login in the future if you don't already have an authenticator app on your device, you need to download one before you continue for both android and ios, we recommend using one of these apps google authenticator microsoft authenticator step 4 of 5 once you have your authenticator app installed, you need to either use your phone to scan the qr code that appears in the wizard, or click show key and manually enter the displayed key into the authenticator app this sets up your connection for logging in qr code scan the qr code in your authenticator app to create the new connection open the connection to generate a 6 digit code enter the code from the app into the wizard see the image below click continue manual key entry if you do not want to use the qr code click show key in the wizard see the image below an alphanumberic string appears below the qr code this is the key in your authenticator app, enter the key as the secret for this connection be sure the connection has a meaningful name if you plan on using more than one environment, check that the name mentions the environment of that connection for example, cross river sandbox open the connection to generate a 6 digit code enter the code from the app into the wizard see the image below click continue step 5 of 5 the recovery codes appear on screen you need these codes to authenticate if you lose your device download or copy your recovery codes and keep them in a secure place that you will remember confirm that you have stored your recovery codes the recovery codes page times out after 10 minutes you can only download the recovery codes once click create account your account is now active log in to a cross river application when you complete your initial login, you'll be redirected to the app you started with to access the application after that, navigate to the application url and log in with your email address and password support email mailto\ customer support\@crossriver com