Program setup
Customer onboarding
COS product types and IDs
1 min
in cross river, a product type is a uniquely configured financial product you offer your customers for example, a product type could be a debit card or a savings account, configured according to your needs and specifications you open accounts for your customers under any product type you define and configure together with us speak to your {{relationshipmanager}} for more details, including how to set up product types for your customers for example, you might want to configure a product type to be a savings account product that uses wires and ach payments you can then offer your customers savings accounts with these services and configurations cross river provides you with a product id for each product type that you want to offer your customers to open any kind of deposit account you must have a valid product id and a customer id (onboarded customer record id) for the account holder note that the account holder must have at least one address and phone number in their customer record, and their ofac status must be clear in addition, the classification of the customer must match the configured classification for the product for example, only business customers can be added to a business product