Program setup
Customer onboarding
create a customer record manage your customer information in the cross river operating system (cos) using either apis or access cos explorer this information includes basic details needed to open a bank account or use a credit card, as well as more specific data about the customer, as needed we call this a customer record before you can open a deposit account or create a card you must create the customer record, sometimes called onboarding the customer onboarding process includes creating a customer record with relevant customer information add other customer information add id details add beneficial owner error codes see reference codes , along with lots of other reference information, on the cos reference codes page tutorials see our tutorials to learn how to through apis through cos explorer onboard a customer create customer add a beneficial owner find a customer add id details open an account docid\ ztq exumodfi9pu3z10fw create a card docid\ rzzrd7am62 ktyv9g1n9