FAQ
Cards
cards – frequently asked questions this section covers key questions about how our card issuing platform works, so you can better understand card types, issuing models, program services and partner responsibilities product overview what card product types does cross river support? we support three primary card types debit cards (linked to an underlying bank account), credit cards (secured or unsecured), and prepaid cards (loaded in advance) what issuing models are offered? we offer two flexible models partner managed cross river partners maintain control over ledgering, authorization, and customer experience by working with a processor of their choosing (insert footnote referenced above) cross river provides bin sponsorship, regulatory oversight, and manages settlement with card networks integrated issuing cross river provides bin sponsorship, acts as the ledger, manages transaction authorization, integrates directly with supported processors, and provides network and regulatory compliance oversight program setup and operations how do i choose between debit, credit or prepaid offerings? choose based on your program goals debit for account based spend, credit for revolving lines, prepaid for loaded fund spend the program configuration (productid) determines supported features and rails what does partner managed issuing require us to do? under partner managed model you will handle card creation, activation, suspension, ledgering and transaction authorisation through your processor we provide bank sponsorship and compliance oversight transaction and authorization capabilities what is “advanced authorization”? advanced authorization allows partners under our integrated issuing model to participate in real time decisioning for card transactions two modes direct (partner decides all transactions) or assist (we decide, unless there's not enough balance in the account and we must consult with the partner) how does cross river handle reporting and compliance? as the issuing bank and bin sponsor, cross river provides access to the card network and regulatory oversight for card programs cross river maintains full regulatory and network compliance responsibility for all partner managed issuing programs partners must submit regular reporting to cross river to maintain compliance with regulatory requirements, credit risk management obligations, and card network operating rules for additional information, refer to reporting and compliance for more information, please visit our cards pages