Return requests

cross river has introduced the respond to return request feature in cos explorer for wire transactions, designed to improve efficiency in managing wire returns this new feature allows you to indicate whether you will return the full amount, a partial amount, or no amount for a given wire transaction the respond to return request feature includes a convenient drop down menu for your responses, streamlining the review process and expediting the release of service messages use this feature instead of the notes section for questions, contact your relationship manager for an incoming return request, click respond to return request in cos explorer from the list of payment tasks in the right hand pane initiate a return response select an incoming return request navigate to the relevant wire transaction , typically an inbound wire for which a return has been requested click respond to return request a drop down menu appears choose an option each option has specific input requirements full return of funds select this option if the full amount can be returned you must initiate the payment return using the "reverse wire" functionality after responding to the return request partial return of funds enter the partial amount that will be returned you must initiate the partial payment return using the "reverse wire" functionality after responding to the return request no return of funds select one of the following reasons from the drop down menu true false 0,175false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type