Servicing data
Daily servicing report
Cross River requires that a Cards Issuer, or the Servicer used by the Cards Issuer, to provide daily all servicing events.
The servicing report contains a record for every Credit Card every day. It is a snapshot of each Credit Card. The headers are the same as those listed in the data dictionary.
The table below is the reference information for servicing.
File conventions
- File format: CSV.
- File transport mechanism: SFTP (SSH; supported public key algorithms RSA, sha2 521, sha2 384, sha 256)
- File Name: Platform_ServicingTape_yyyymmdd.csv, where yyyymmdd is the date of file generation.
- Platofrm: Please check with the data team [email protected] for the value to to be used in the filename
- File location: \Prod\Cards\CardServicingTapes\Platform_ServicingTape_yyyymmdd.csv
- Report date: should match the date of the filename
- Report data: should be from the day prior to the report date
Dictionary updates
Attributes | Action | Date |
|---|---|---|
Introducing V1.0 | Added | May 29, 2026 |
Servicing tape standard V1
FieldName | Data Type | Description |
|---|---|---|
Servicer | String | Name of Servicer |
Borrower Information |
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Report_Date | Date | Snap shot date +1 |
Platform | String | Client company name |
Account_ID | String | Unique identifier for the credit card account |
Card_Type | String | Master,Visa,Discover, AMEX |
Cash_Back_Reward | String | Yes/No |
Original_Credit_Limit | Decimal(13,2) | Maximum credit line authorized |
Current_Credit_Limit | Decimal(13,2) | Maximum credit line authorized currently |
Last_Credit_Limit_Change_Date | Date | Date of Last Credit Limit Change |
Available_Credit | Decimal(13,2) | Remaining credit available (limit minus balance) |
Credit_Utilization_Ratio | Decimal(1,5) e.g. 0.94567 | Percentage of credit limit currently used |
Cash_Advance_Balance | Decimal(13,2) | Outstanding cash advance amount |
Purchase_Balance | Decimal(13,2) | Outstanding purchase amount |
Balance_Transfer_Amount | Decimal(13,2) | Outstanding balance from transfers |
Promotional_Balance | Decimal(13,2) | Balance under a promotional rate (e.g., 0% APR) |
Promotional_Months | integer | Promotional period in month |
Cycle_Date | Date | Billing cycle close date |
Account_Open_Date | Date | Date the account was opened |
Account_Status | String | Card status: Active, not activated, closed, frozen, inactive, dormant, etc. |
Current_Owner | String | Which investor owns the account currently |
Prior_Owner | String | Which investor owned the account before the current owner |
Current_FICO | integer | Most recent credit score on file (IF credit score gets updated quarterly, we want to see that score) |
Current_Vantage | integer | Most recent credit score on file (IF credit score gets updated quarterly, we want to see that score) |
FICO_Score_Update_Date | Date | Date of Score updated |
Vantage_Score_Update_Date | Date | Date of Score updated |
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Borrower Payments and Accruals |
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Current_Balance | Decimal(13,2) | Outstanding Principal balance at time of reporting |
Statement_Balance | Decimal(13,2) | Balance as of the last statement date |
Last_Statement_Date | Date | Last Statement Date |
Minimum_Payment_Due |
| Minimum required monthly payment |
Next_Payment_Due_Date |
| Date by which payment must be received |
Last_Payment_Amount | Decimal(13,2) | Amount of the most recent payment |
Last_Payment_Received_Date | Date | Last Payment Received Date (not due date) |
Total_Payment | Decimal(13,2) | The total amount of payments towards card |
Total_Payment_LTD | Decimal(13,2) | LTD amount of payments towards card |
Interest_Payment | Decimal(13,2) | Periodic (within a payment cycle) |
Interest_Payment_LTD | Decimal(13,2) | LTD interest payments |
Purchase_Payment | Decimal(13,2) | The payment towards reducing purchase balances |
Purchase_Payment_LTD | Decimal(13,2) | LTD payments towards purchase balances |
Fee_Payment | Decimal(13,2) | Periodic (within a payment cycle) |
Fee_Payment_LTD | Decimal(13,2) | LTD fee payments |
Payment_Method | String | ACH, check, online, auto-pay, phone, etc. |
Amount_Past_Due | Decimal(13,2) | Total overdue amount, if any |
Over_Limit_Amount | Decimal(13,2) | Amount exceeding credit limit (if applicable) |
Accrued_Interest | Decimal(13,2) | Interest accrued since on boarding or last date paid |
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Delinquency Data |
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Delinquency_Status | String | Current, delinquent, charged-off, paid/closed/BK/Deceased/debt sale/Fraud, Settlement in Process, settlement closed |
Grace_Period | integer | Number of days before interest accrues on new purchases |
Revolving_Status | String | Less than minimum, Minimum, statement balance, Partial, overpay |
Days_Past_Due | integer | Number of days the account is past due |
Charged_Off_Date | Date | Date the account was charged off (roll forward in daily report) |
Charged_Off_Amount | Decimal(13,2) | Balance at time of charge-off |
Collections_Status | String | Whether the account has been sent to collections |
Collection_Agency_ID | String | Identifier for the assigned collection entity |
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Modification |
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Modification_Type | String | Rate reduction, payment plan, settlement, Deferred Payment (forbearance/Hardship), any collection program, etc. |
Modification_Start_Date | Date | Date the modification is implemented |
Modification_End_Date | Date | Date the modification is end |
Modification_Status | String | Active, completed, cancelled, not completed |
Modification_APR | Decimal(13,4) E.g. 0.2378 | Interest rate for modification |
Deferred_months | integer | Duration of the modification agreement |
Hardship_Program_Indicator | String | Whether enrolled in issuer's hardship program |
Modification_Reason_Code | String | Job loss, medical, disaster, military, etc. |
Settlement_Amount | Decimal(13,2) | Agreed-upon payoff amount (if applicable) |
Settlement_Date | Date | Date settlement was agreed or completed |
Debt_Management_Plan_Indicator | String | Whether enrolled via credit counseling agency |
SCRA | String | Y/N Servicemembers Civil Relief Act, a U.S. federal law that provides a wide range of legal and financial protections to individuals entering, called to, or serving on active duty in the military. Limits interest rates to 6% on debts incurred before active duty (credit cards, mortgages, auto loans, etc.) |
SCRA_Start_Date | Date | SCRA start date |
SCRA_End_Date | Date | SCRA End Date |
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Interest & Fee Data |
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Introductory_APR | Decimal(13,4) E.g. 0.2378 | Promotional rate |
Introductory_APR_Expiration_Date | Date | Promotional rate expiration date |
Purchase_APR | Decimal(13,4) E.g. 0.2378 | Current interest rate on purchases |
Cash_Advance_APR | Decimal(13,4) E.g. 0.2378 | Interest rate on cash advances |
Balance_Transfer_APR | Decimal(13,4) E.g. 0.2378 | Interest rate on balance transfers |
Penalty_APR | Decimal(13,4) E.g. 0.2378 | Rate applied after delinquency triggers |
Interest_Assessed_(Monthly) | Decimal(13,2) | Total interest assessed in current period |
Fees_Assessed_(Monthly) | Decimal(13,2) | Late fees, over-limit fees, annual fees, etc. |
Late_Fee_Assessed | Decimal(13,2) | Fee for missed payment |
Over_Limit_Fee_Assessed | Decimal(13,2) | Fee for exceeding credit limit |
Foreign_Transaction_Fee_Assessed | Decimal(13,2) | Fee for international purchases |
Balance_Transfer_Fee_Assessed | Decimal(13,2) | Fee for transferring a balance |
NSF_Fee_Assessed | Decimal(13,2) | Fee for a payment was returned (NSF) |
Current_Annual_Fee_Assessed | Decimal(13,2) | Yearly fee for the card |
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Reward |
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Rewards_Program_Type | String | Points, Miles, Cash Back |
Cash_Reward_Balance_LTD | Decimal(13,2) | LTD $ |
Rewards_Points_Balance_LTD | Decimal(13,2) | Points LTD # Integer |
Rewards_Miles_Balance_LTD | Decimal(13,2) | Miles LTD # |
Redemption_Cash_Reward_Balance_LTD | Decimal(13,2) | Redemptions LTD $ |
Redemption_Rewards_Points_Balance_LTD | Decimal(13,2) | Redemptions LTD # |
Redemption_Rewards_Miles_Balance_LTD | Decimal(13,2) | Redemptions LTD # |
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Risk & Fraud/BK/Deceased/Dispute |
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Fraud | String | Yes/No Flag for suspicious activity |
Fraud_Status | String | Confirmed, Suspicious, Not resolved, Cleared |
Dispute_Status | String | Open, Resolved, Denied |
Dispute_Flag | String | Whether the transaction has been disputed |
Dispute_Amount | Decimal(13,2) | Dispute Amount |
Bankruptcy | String | Yes/no |
Bankruptcy_Filing_Date | Date | Bankruptcy filing date |
Bankruptcy_Chapter | String | 11 or 7 or 13 |
Deceased | String | Yes/no |
Deceased_Date | Date | Deceased Date |
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ExtraFileds | JSON | Any info not covered above. |
Debt_Sold_Flag | String |
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Debt_Sold_Date | Date |
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Receivable_Sold_Date | Date |
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Receivables_sold | Decimal (13,2) | Receivables sold to trusts/investors |
Card_Expiration_Date | Date | Date of card expiration |
Account_Closure_Reason | String | Why the account was closed (voluntary, involuntary, fraud, etc.) |
Account_closure_date | Date | Date of Account closed |