Partner-managed

in cross river's partner managed model, cross river partners have maximum input into the card program partners use their own card processor and handle everything from ledgering to transaction approvals they manage the entire customer experience while the bank performs program oversight card management partners take care of card creation, activation, suspension, closure, and replacement using their processor systems within the construct agreed to by the bank what cross river offers cross river acts as the issuing bank, providing bin sponsorship, banking oversight, guidance to maintain best practices, compliance support, and network settlement cross river also provides regulatory expertise and operational support this model allows partners to tailor card programs while benefiting from cross river's compliance oversight and expertise cross river’s role as the issuing bank, cross river provides bin sponsorship as a {{principal member}} , cross river sponsors the use of its bank identification numbers (bins), enabling partners to offer cards without needing direct membership with visa or mastercard cross river has been assigned bins that can be used to sponsor card programs that partners may extend to their customers oversight cross river ensures that card programs comply with visa, mastercard, and federal/state banking regulations from initial program evaluation and through ongoing oversight network settlement and reporting cross river monitors program activity through review of daily files, transaction monitoring reporting and compliance , and exception handling processes to maintain operational integrity cross river manages network settlement with visa and mastercard partner’s role the partner is responsible for processor relationship and integration partners select and manage the card processor (insert footnote reference) the processor connects directly to the card networks (visa, mastercard) on behalf of the issuing bins assigned by cross river partners then manage the ongoing operational relationship with the processor and customer experience flows, while exchanging information with cross river to support settlement and compliance oversight ledger management partners maintain a ledger of customer balances and transaction history, aligned with cross river’s compliance requirements transaction authorization partners manage real time transaction approvals through the card processor, applying program defined business rules, fraud controls, and transaction limits cross river works with partners with the goal of ensuring these rules are compliant with network standards and regulatory expectations card network connectivity partners are responsible for establishing and managing connectivity between their processor and the card network (visa, mastercard) this includes receiving authorization requests, submitting clearing files, and handling chargebacks and disputes card lifecycle management partners manage card creation, activation, suspension, closure, and replacement flows through the card processor systems, with cross river providing guidance to maintain best practices and compliance refer to partner managed for more details find out more card lifecycle card transactions reporting and compliance