Static IPs

At Cross River (CR) you need to allowlist your static, public IP address before you can access our products. Your IP is allowlisted as part of the partner onboarding process.

Static public IP addresses

A static IP address, as opposed to a dynamic IP address, is a permanent, non-changing network address that identifies a device on the internet. It is a 32 bit number in the form of a dotted quad (IPv4 format), for example, 192.168.0.12. A static IP address is typically provided by an internet service provider and informs servers of the location of a specific device.

A public IP address is an external-facing IP address used to access the Internet. Public IP addresses are provided by the internet service provider (ISP) and assigned to the router. It is a unique IP address on the internet.

To make sure that you provide us with the correct IP address we recommend that you speak with your company's internal IT department. They should provide you with the correct IP address to allowlist

Cross River Support cannot assist you in finding your public, static IP address.