Customer management
Webhook events
6 min
when you work with cross river customer management, you register for specific webhook events which have a specific event formats this table presents common customer management webhook events that are described in detail below true false 307false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type event examples core customer onboarded sample event { "id" "97b574c2 08d4 42c6 884c b2e201267681", "eventname" "core customer onboarded", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 393+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06" ], "details" \[ { "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06", "clientidentifier" "35ba6120 f860 4caa 9479 b5aaebeca49d" } ] } core customer address added sample event { "id" "6d147ea6 2628 461f 9aa6 b2e20126769e", "eventname" "core customer address added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 483+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/addresses/e30bd094 54c9 4388 a8ca b2e201266e0b" ], "details" \[ { "addressid" "e30bd094 54c9 4388 a8ca b2e201266e0b", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] } core customer phone added sample event { "id" "27834c98 9474 4298 bd2c b2e20126767f", "eventname" "core customer phone added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 383+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/phones/c46bd68a 8c07 4548 b229 b2e201266e1e" ], "details" \[ { "phoneid" "c46bd68a 8c07 4548 b229 b2e201266e1e", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] } core customer identification added sample event { "id" "431a3c49 429f 4001 a1fc b2e201267683", "eventname" "core customer identification added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 483+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/identifications/6420d9e4 3abe 4be5 ae19 b2e201266e14" ], "details" \[ { "identificationid" "6420d9e4 3abe 4be5 ae19 b2e201266e14", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] } core customer email added sample event { "id" "3d862cdc 5fc7 45c4 b40d b2e20126769b", "eventname" "core customer email added", "status" "pending", "partnerid" "1e5d3f04 ae24 4af6 9e30 aecf012b99dd", "createdat" "2025 05 19t13 52 06 483+00 00", "resources" \[ "core/v1/cm/customers/61dc4d4c 3b2c 47f3 b935 b2e201266e06/emails/7ba8f19d f224 4e83 926e b2e201266e0f" ], "details" \[ { "emailid" "7ba8f19d f224 4e83 926e b2e201266e0f", "customerid" "61dc4d4c 3b2c 47f3 b935 b2e201266e06" } ] }