Customer management
Error codes
1 min
code description 1000 general exception 1200 dateformed required 1201 dateformed cannot be in the future 1202 birthdate required 1203 birthdate cannot be in the future 1204 entityname required 1205 firstname not allowed for classification 1206 middlename not allowed for classification 1207 lastname not allowed for classification 1208 prefix not allowed for classification 1209 suffix not allowed for classification 1210 preferredname not allowed for classification 1211 firstname required 1212 lastname required 1213 entityname not allowed for classification 1214 name required 1215 politicallyexposedperson required 1216 politicallyexposedperson not allowed for classification 1217 birthdate not allowed for classification 1218 dateformed not allowed for classification 1219 rego required 1220 rego not allowed for classification 1221 primaryownercustomerid required 1222 primaryownercustomerid not allowed for classification 1223 entitytype not allowed for classification 1224 ownershiptype not allowed for classification 1225 taxidtype not allowed for classification 2000 general exception 2001 account not active 2002 status cannot be set to closed manually 2003 account not open 2004 account is closed 2005 account is not closed 2006 account cannot be closed until active holds removed 2007 account cannot be closed until active memo posts removed 2008 account cannot be closed until all completed transactions have been applied and balance is zero 2009 account cannot be closed until sub accounts are closed 2010 max total accounts exceeded for product 2011 max active accounts exceeded for product 2012 max daily accounts exceeded for product 2013 account already exists 2014 account number cannot be generated 2015 account generation attempts exceeded 2016 invalid account number prefix 2017 invalid account number length 2018 customer not assigned to same partner as product 2019 customer classification not allowed for product 2020 customer must have an address associated 2021 customer must have a phone number associated 2022 customer must be cleared for ofac prior to account opening 2100 sub account not found 2101 sub account not active 2102 cannot modify implicit sub account 2103 sub account already exists 2104 sub account is closed 2105 sub account is not closed 2106 master account required 2107 master account not open 2108 master account not active 2109 master account not found 2110 beneficiary required 2111 sub account total limit has been reached for master account 2112 sub accounts are not enabled for product 2113 sub account number cannot be generated 2114 sub account generation attempts exceeded 2115 invalid sub account number prefix 2116 invalid sub account number length 2117 sub account cannot be closed until all completed transactions have been applied and balance is zero 2118 sub account daily limit has been reached for master account 2119 sub account active limit has been reached for master account 2200 customer not found 2201 customer not active 2202 entity not active 2203 address not active 2204 cannot remove primary address 2205 dateformed required 2206 dateformed cannot be in the future 2207 birthdate required 2208 birthdate cannot be in the future 2209 primary owner customer not found 2210 primary owner customer not active 2211 primary owner customer must be a person 2212 entity and primary owner must be under same partner 2213 entity and primary owner must be different customers 2214 entity customer must be a business 2215 owner customer not found 2216 owner customer not active 2217 owner customer must be a person 2218 entity and owner customers must be under same partner 2219 entity and owner must be different customers 2220 owner relationship already exists for entity customer 2221 unable to deactivate customer due to established account relationship(s) 2222 partner not found or is inactive 2223 an active customer with this tax id already exists for partner 2224 cannot remove primary identification 2225 cannot remove primary phone 2226 invalid customer entity type 2350 hold not found 2351 hold is inactive 2352 invalid hold amount 2353 expiration date cannot be in the past 2375 restriction not found 2376 restriction not active 2377 restriction policy in request must match restriction policy associated with change 2378 restriction policy approval requires dual control 2379 restriction policy not found 2380 restriction policy not active 2381 restriction policy max restrictions exceeded 2382 restriction policy name already exists 2383 pending restriction policy change with name already exists 2384 restriction already inactive 2385 restriction policy change not approved 2386 restriction policy change not pending 2425 interest accrual not found 2426 start date must be before end date 2427 amount must be greater than or equal to zero 2428 payments not equal to zero must be posted to core 2450 memo post not found 2451 memo post not active 2452 transactioncode is invalid 2475 product not found 2476 product not active 2477 product change not approved 2478 product change not pending 2479 product in request must match product associated with change 2480 classification not allowed for product type 2481 product type invalid 2482 product name already exists 2483 unknown account type for product 2484 pending product change with name already exists 2485 interest accrual not allowed for account type 2487 statements not allowed for account type 2488 product change approval requires dual control 2525 relationship not found 2526 relationship not active 2527 primary relationship cannot be removed 2528 relationship not allowed for account type 2529 relationshiptype not allowed for account classification 2530 istaxreportingowner cannot be enabled for relationship type 2531 customer must be classified as a person 2532 customer relationship already exists 2533 customer must be under same partner as account 2534 customer must be cleared for ofac prior to creating relationship 2550 settlement not found 2551 daily settlement must be pending 2552 daily settlement must not be complete 2553 daily settlement must be pre settling and all interest must be processed 2554 all accounts must be settled before daily settlement can be completed 2575 snapshot not found 2576 snapshot account number does not match 2577 snapshot partner does not match 2600 statement not found 2601 statement not completed 2602 statement is closed 2603 accountnumber must match statement 2604 unable to generate statement for account type 2625 transaction not found 2626 debit account not found 2627 debit account not active 2628 credit account not found 2629 credit account not active 2630 debit and credit accounts must be different 2631 debit account type not allowed 2632 credit account type not allowed 2633 general ledger transfers require auto approval permission 2634 transaction must be pending 2635 transaction not effective 2636 transaction must be under review 2637 transaction authorization not found 2638 transaction approval requires dual control 2639 invalid transaction status 2640 partnerid not accessible 2641 partnerid is required for user type 2642 transactioncode is invalid 2643 max transaction flags exceeded 2644 invalid transaction flag 2645 transaction flags not allowed 2646 transaction filter required 2647 transaction trace number required 2648 transaction proposal required 2649 transaction amount must be greater than zero 2650 transaction auth status invalid 2700 accounting export is not processing